1. About MYGIGHQ
MYGIGHQ provides software and online tools designed to help musicians, bands and music businesses manage activities including gigs, calendars, venues, contacts, bookings, communications, setlists, documents, touring, finances, social media and related administration.
Features may change or develop over time.

2. Your account
You are responsible for:

• providing accurate account information

• maintaining the security of your login details

• ensuring authorised users use MYGIGHQ appropriately

• keeping your account information up to date

• notifying MYGIGHQ if you suspect unauthorised access

You must not share passwords in a way that compromises account security.

3. Workspaces
MYGIGHQ may allow one user to access one or more band or organisational workspaces.
Access to each workspace is controlled by the permissions associated with that account.
Users must only access information and functionality they are authorised to use.

4. Subscriptions and payment
Some MYGIGHQ functionality may require a paid subscription.
Prices, billing cycles and included features will be displayed before purchase.
Where subscriptions automatically renew, they will continue until cancelled in accordance with the applicable subscription terms.
You are responsible for ensuring payment information remains valid.

Taxes may be added where required by law.

5. Free plans and trials
MYGIGHQ may offer free accounts, trials or promotional access.
We may change or withdraw free or promotional features where reasonably necessary, subject to applicable law and any commitments made at the time of signup.

6. Third-party integrations
MYGIGHQ may connect with services provided by third parties, including Google, Meta and payment providers.
You choose whether to connect those services.

Use of third-party services is also governed by the provider's own terms and policies.
MYGIGHQ does not guarantee that every third-party service will remain available indefinitely.
API changes, service outages or changes made by third-party providers may affect MYGIGHQ integrations.

7. Google services
If you connect your Google account, MYGIGHQ will access Google services only according to the permissions you authorise.
Depending on enabled features, these may include Gmail sending, Google Calendar synchronisation and Google Contacts access.
You may disconnect Google from MYGIGHQ where that option is available.

MYGIGHQ's use of information obtained through Google APIs is also subject to the Google API Services User Data Policy.

8. User content
You retain ownership of information, files, images, documents, contact records and other content you upload to MYGIGHQ.
You grant MYGIGHQ a limited licence to host, process, display and use that content only as necessary to provide and operate the service.
You are responsible for ensuring you have the right to upload and use content submitted to MYGIGHQ.

9. Email and outreach
MYGIGHQ may provide tools for sending emails to venues, promoters, customers or other contacts.
You are responsible for ensuring that your use of email functionality complies with applicable:

• anti-spam laws

• privacy laws

• direct marketing rules

• contractual obligations

• platform policies
   

MYGIGHQ must not be used to send unlawful, deceptive, abusive or unsolicited bulk communications.

10. Acceptable use
You must not use MYGIGHQ to:

• break the law

• infringe another person's rights

• distribute malware

• interfere with MYGIGHQ systems

• attempt unauthorised access

• impersonate another person

• send fraudulent or deceptive communications

• abuse integrations or third-party APIs

• scrape or extract data unlawfully

• use MYGIGHQ to harass others

• use the service in a way that could damage MYGIGHQ or other users
   

11. Intellectual property
MYGIGHQ, including its software, designs, trademarks, branding and original materials, is owned by or licensed to MYGIGHQ and protected by applicable intellectual property laws.
These Terms do not transfer ownership of MYGIGHQ intellectual property to users.

12. Service availability
We aim to provide a reliable service but cannot guarantee uninterrupted or error-free availability.
MYGIGHQ may occasionally be unavailable because of:

• maintenance

• upgrades

• infrastructure problems

• third-party outages

• security incidents

• circumstances beyond our reasonable control
   

13. Changes to the service
We may update, improve, replace or discontinue features as MYGIGHQ evolves.
Where a change materially affects a paid service, we will endeavour to provide reasonable notice where appropriate.

14. Cancellation
You may cancel your MYGIGHQ subscription through the available account or billing controls.
Unless otherwise stated at purchase, cancellation prevents future renewal but does not automatically create a refund for a billing period that has already started.

Any statutory cancellation or refund rights remain unaffected.

15. Termination
We may suspend or terminate access where reasonably necessary if:

• these Terms are materially breached

• payment remains overdue

• the account creates a security risk

• the service is used unlawfully

• continued access could harm MYGIGHQ or other users
   

Where reasonable, we will provide notice and an opportunity to resolve the issue.

16. Data following cancellation
After cancellation or account closure, MYGIGHQ may retain information for a limited period for backup, legal, security and operational purposes.

Users should export any information they require before closing an account where export functionality is available.

17. Liability
To the maximum extent permitted by law, MYGIGHQ will not be liable for indirect, incidental or consequential losses arising from use of the service, including loss of profits, bookings, opportunities or data.

Nothing in these Terms excludes liability that cannot legally be excluded, including liability for fraud or other matters where exclusion is prohibited by law.

18. No guarantee of commercial results
MYGIGHQ provides management and productivity tools.
We do not guarantee:

• bookings

• ticket sales

• audience growth

• venue responses

• revenue

• profitability

• social media engagement
   

Commercial outcomes remain dependent on the actions and circumstances of the user.

19. Privacy
Use of personal information is governed by the MYGIGHQ Privacy Policy.

20. Changes to these Terms
We may update these Terms from time to time.

The latest version will be published on the MYGIGHQ website with its effective date.

Continued use following changes may constitute acceptance where permitted by law.

21. Governing law
These Terms are governed by the laws of England and Wales, unless mandatory consumer law requires otherwise.
Courts with appropriate jurisdiction in England and Wales will have jurisdiction over disputes, subject to applicable consumer rights.

22. Contact us
Questions regarding these Terms can be sent to:
MYGIGHQ
Website: www.mygighq.com
Email: mygighq@gmail.com

 

Last updated: 1 September 2026

PRIVATE POLICY